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FAQ's

Magnets

Below are some common questions about our photo magnets

Are there any differences between the square and round magnets, besides the shape?

Yes, there are some slight differences. The larger, square magnet is 2.5 inches and comes in a set of six. While slightly smaller, the round magnet has a diameter of 2.25 inches and comes in a set of 9.

While both products have strong magnets, the square magnets do have a bit more "oomf", given they are larger in size.

How are the photo magnets made?

After your photo uploads are received, they are taken into Photoshop to ensure they print with the highest quality settings and color profile. Once your photos are looking top-notch, they are printed using 6 ink colors and on premium glossy photo paper.

Now the fun begins! Your photos are punched out using a sharp graphic punch tool and are now ready to be pressed into magnets.

A magnet consists of a metal plate to hold the sturdy shape, your printed photo, a piece of mylar, and a backing. All of these pieces are pressed together by the magnet machine, also called a button maker machine.

The last step is adding the magnet to the back, and voila, they are ready to ship!

Do you offer bulk or wholesale discounts?

Yes, we offer discounts ranging from 10% - 35% off, depending on the quantity ordered. If you are interested in a bulk order, please send us an email at hello@montagemagnets.com.

Shipping & Returns

Below are some common questions about shipping and returns

How fast will my order be processed?

Our current processing time is between 1-2 business days, depending on the number of sets in your order. We try our best to get your magnets shipped the same day if ordered before 2 PM (CST)!

How can I track my order?

A tracking number will be emailed to you when your order is ready to be shipped.

Do you ship internationally?

Unfortunately we are not accepting orders outside the USA at this time.

How do I cancel my order?

If you wish to cancel your order, please contact us immediately at hello@montagemagnets.com. Once your custom magnets have been shipped, your order cannot be cancelled.

What is your refund policy?

To read our full return policy, please click here.

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